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Our Culture

Here at Poms, we believe that our team is one of our greatest assets. It's no secret that working in hospitality doesn't always have the best reputation, but we're determined to change that. Whether you're honing your skills on the job, we support each other and strive to create an environment where you can be at your happiest.

Our Environment

Committed professionals in a strong culture of belonging, support, and development that allows you to thrive, grow, and reach your true potential.

Poms involves creating a welcoming and accommodating environment for others, making them feel comfortable and valued. You will work alongside other talented and committed professionals in a strong culture of belonging, support, and development that allows you to thrive, grow, and reach your true potential.

 

Partners, not Staff

At Poms, we believe in supporting our team and creating a positive environment for everyone to grow and thrive. We genuinely care about our team, with over 90% of our members being promoted from within. We regularly review our policies and seek input from our team to adapt and improve. To us, they are Partners, not just Staff.

Group Executive Chef

Meet Max, the head of our kitchens and our team of chefs. His passion for food and creativity with our dishes truly embodies the Poms food philosophy. He studied at UCB (The Birmingham College of Food) and enjoys playing badminton, football, and spending time with his girlfriend and the rest of his family.

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Head of Finance

Terran joined Poms in 2023 from Bear Coffee to support the growth and development of Poms as well as finance, working alongside our accountant, Lisa. Terran is an outdoor-loving family man with a huge passion for coffee and bringing success in his role.

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People & Development Manager

Mother Hen and an all-around people person, Helen can be found working with our partners and teams in our various locations, training and developing them in their roles. Outside of work, she loves spending time with her family, especially her grandchildren.

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Join our community

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